Terms and Conditions
1. Acceptance of the Terms
By using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Terms"). You agree to comply with all applicable laws and regulations when accessing or using our services.
2. Eligibility Requirements
To access our platform, you must:
We reserve the right to request documentation verifying your eligibility.
3. Minimum Age Requirements
You must be at least 19 years old or comply with applicable laws and regulations regarding minimum age requirements for accessing online gambling platforms.
4. Geographic Restrictions
Our platform is restricted to individuals residing in British Columbia, Manitoba, and Saskatchewan only. Accessing our services from outside these regions may result in account restrictions or closure.
5. Account Registration Rules
6. One-Account-Per-User Policy
We reserve the right to identify and prevent multi-accounting, including but not limited to creating multiple accounts under different names or sharing access between users.
7. Identity Verification and KYC
To comply with anti-money laundering regulations and ensure platform security, we may request additional information from you during registration or at any time after. This includes:
Your failure to provide satisfactory verification documents will result in account restrictions.
8. Account Accuracy Obligations
You are responsible for maintaining the accuracy and currency of all information provided on our platform, including but not limited to username, email address, contact details, and any other relevant data.
9. Account Security Responsibilities
We are not liable for losses resulting from user negligence or poor account management practices.
10. Login Credentials and Password Protection
You agree to use your username and password responsibly and prevent unauthorized access to our platform by other users or third parties.
11. Restricted Behaviour and Prohibited Activities
12. Bonus and Promotion Rules
13. Wagering and Gameplay Conditions
14. Bonus Abuse Prevention
Misuse of promotions or other prohibited activities related to bonuses will result in the removal of bonus privileges.
15. Deposits and Withdrawals
Deposits must comply with all applicable laws and regulations governing online transactions.
Withdrawal processing may be subject to verification procedures prior to completion, including but not limited to:
We reserve the right to delay or deny withdrawals if necessary for security, anti-money laundering (AML), and know-your-customer (KYC) compliance reasons.
16. Verification Before Withdrawals
Users requesting withdrawals must provide satisfactory proof of identity before funds are transferred.
Withdrawal requests may be subject to review procedures by our AML/KYC team before being approved or rejected.
17. Responsible Gambling Expectations
BC Problem Gambling Help Line (24/7)Gambling Support BC
18. Self-Exclusion and Account Restrictions
If you are experiencing difficulties related to gaming or have concerns about responsible gaming, we encourage self-exclusion through our platform settings.
Self-excluded accounts will not be accessible until further notice has been received from the account holder after which re-enabling is facilitated at their request.
19. Game Fairness and RNG Systems
We use a Random Number Generator (RNG) for game outcome generation to ensure fairness in games.
The integrity of our platform's RNG systems and algorithms may be periodically reviewed by third-party auditors or testing firms to maintain quality assurance standards.
20. Technical Interruptions or Voided Gameplay
Our services are subject to interruptions, delays or outages due to various reasons including but not limited to
When games are interrupted mid-round either for platform related issues or errors which we do our best in resolving, the outcome will be considered null and void.
